Collaborative Partners

Black Hills Mental Health and Substance Abuse Collaborative

To initiate a referral to the Crisis Care Center,  Contact us at (605) 391-4863 and we  will ensure that you, your loved one, or your client will get the help that is needed

 Individuals will participate in a medical triage screening at the time of arrival to rule out need for immediate medical attention.

 Individuals will be seen by a Qualified Mental Health Professional (QMHP) on site.  If the individual is deemed inappropriate for the level of care provided by the Center, that person will be referred by the QMHP to the appropriate level of care.

 At time of arrival, or anytime thereafter, an individual may be transferred to Rapid City Regional Hospital Emergency Department if their psychiatric or medical status warrants such a transfer.

 Planning for discharge is expected to begin at referral. An individualized stabilization plan will be developed with each client that will directly reflect their individual needs as well as concerns identified by Crisis Care Center staff.  Individuals will have the opportunity to work with transitional case management service when necessary until they can be connected with community resources.

 A copy of this plan will be given to the individual at the time of discharge.  Staff will provide intermittent professional care until a private provider can be secured.

Crisis Care Center Goals

Goals

Crisis Care Center provides the community with crisis options other than inpatient psychiatric care, incarceration, and involuntary admission to detoxification services.

  • Improve access to after crisis follow-up and mental health and substance abuse treatment.
  • Improve service integration and coordination among agencies and providers to help individuals better navigate complex systems.
  • Improve awareness about and access to service to assist people in entering the health care system for mental health and substance abuse service prior to entering a crisis state.
  • Provide the community with crisis options other than inpatient psychiatric care, incarceration, and involuntary admission to detoxification services.

Our Process

About Us

The Crisis Care Center was founded on the belief that everyone deserves the best possible care in a crisis situation.


The 2007 Black Hills Community Needs Assessment indicated serious gaps in access to affordable mental health and substance abuse services.  The report led to the formation of the Black Hills Mental Health and Substance Abuse Collaborative representing nearly 40 area organizations to come together to create a more responsive mental health and substance abuse service delivery system in Western South Dakota.  Members of the collaborative identified improved access and referral to services and lack of coordination for follow up care as key issues to be solved.  This is where the idea for the Crisis Care Center was born.


The Crisis Care Center provides access to immediate care for adults, age 18 and older, with mental health and substance abuse concerns.  Individuals meet with a Qualified Mental Health Professional to work through their specific crisis and build a personalized recovery focused stabilization plan to reduce the likelihood of future crisis situations.  The individual may remain onsite for observation and assessment for needed services for up to 24 hours.


The stabilization plan may include immediate referrals to community agencies or service providers for ongoing care or counseling.  Transitional case management through Pennington County Health and Human Services helps connect the individual with treatment and other services to reduce the likelihood of re-emerging crisis.


The Pennington County Sheriff's Office and Rapid City police Department are vital to the success of the Crisis Care Center.  They are currently implementing a Crisis Intervention Team (CIT) training program for law enforcement staff to help identify and assist individuals experiencing crisis.